Mental Health Benefits & Insurance
Insurance Plans We Accept
Navigating insurance can be stressful – especially when you’re not feeling your best. To help ease the process, Therapy Changes collects your insurance information when you schedule your first visit, receives a quote of benefits, and reviews this information with you during your initial appointment.
We are in-network with the following insurance providers:
- Aetna
- Cigna and Evernorth
- MHN | Health Net
Please note: We do not participate in EAP (Employee Assistance Program) benefits
Self-Pay Options for Greater Privacy
You may need to find a therapist who’s covered by your insurance. Or, you might prefer a self-pay model. Paying out of pocket maximizes your privacy and allows far greater discretion in your care. When you use your insurance, you’re also giving permission for your therapist to share certain information – like your diagnosis and treatment details – with the insurance company in order to approve and pay for your care.
Making a private pay arrangement with your therapist keeps your diagnosis and case notes confidential and out of third-party systems.
This may be particularly important to individuals with professional licenses, government workers, or others in sensitive positions who wish to limit the disclosure of mental health information.
Did you know?
When you use insurance, personal details – like your diagnosis – must be shared to approve care. Paying out of pocket gives you greater privacy and keeps your records confidential. It’s a powerful choice to protect your information and stay in charge of your care.
Using Out-of-Network Benefits
If your insurance provider is not listed above, you may still be eligible for out-of-network benefits. In this case, you can submit a superbill (a statement of your payments) to your insurance company for possible partial reimbursement.
If Therapy Changes and its providers are not in your plan’s network, you may also contact your insurance provider to locate an in-network option and lower your out-of-pocket costs.
Click here to learn more about how to protect yourself from unexpected medical expenses.
Understand Your Coverage Before Your First Visit
We encourage you to be informed about your insurance benefits before your first appointment to avoid any surprises. Follow the guide below to Know Your Mental Health Benefits:
- Step 1: Know Your Plan Type
- Step 2: Identify Your Mental Health Insurance Carrier
- Step 3: Understand Your Mental Health Benefits
- Access to Care Without Insurance
We are Here to Help
Please do not hesitate to contact us with any questions or concerns that you might have about your mental health insurance coverage. We want your experience at Therapy Changes to be as simple and straight-forward as possible. We place your comfort at the forefront of all that we do. Your time and feeling are always respected at Therapy Changes.
