Melanie Markovic is a vital member of the Therapy Changes team as Billing Operations Specialist. In her role, Melanie ensures that all billing processes run smoothly and efficiently with compassion and care. Melanie provides straightforward billing information and takes the hassle out of understanding your outpatient mental health coverage. Her detail-oriented style ensures that all claims and payments are accounted for and properly posted. Melanie is warm, friendly, and available to answer your questions. Having confidence that your billing is being taken care of allows you to focus on more important things – like feeling more like you again.
Melanie moved to San Diego in 2019 to pursue her bachelor’s degree in Psychology at the University of San Diego. As a first-generation graduate and immigrant from Bosnia and Herzegovina, she understands the importance of resilience and being welcoming to possibilities when it comes to embarking on new adventures in life. She is caring, empathetic, and has always had a passion for helping those around her. Melanie hopes to continue her education by obtaining a master’s degree in Clinical Psychology and has a goal of supporting those who are going through challenging times. Out of the office, you can find her lying by the beach, traveling to new places, and finding new spots to eat!