Privacy Policy

Effective Date: 3/23/2026
Last Updated: 3/23/2026

Therapy Changes (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website:

https://therapychanges.com (the “Website”).

This policy also describes your rights under applicable privacy laws, including the California Consumer Privacy Act (CCPA/CPRA) and applicable healthcare privacy regulations.

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1. Information We Collect

We may collect the following categories of personal information.

Information You Provide Voluntarily

When you interact with our website, you may provide personal information including:

• Name
• Email address
• Phone number
• Appointment request information
• Information submitted through contact forms
• Any other information you voluntarily submit

You should avoid submitting sensitive medical information through general website forms unless specifically instructed to do so through a secure platform.

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Automatically Collected Information

When you visit the Website, certain information may be collected automatically, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referring website
• Date and time of visits
• Website usage patterns

This information helps us understand how visitors interact with the Website and improve its functionality.

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2. Cookies and Tracking Technologies

We may use cookies or similar technologies to:

• Improve website performance
• Analyze website traffic
• Enhance user experience
• Remember preferences

You may disable cookies through your browser settings, but some features of the Website may not function properly.

Analytics tools such as Google Analytics may collect anonymized data regarding website usage.

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3. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and contact requests
• Schedule appointments or consultations
• Provide information about our services
• Improve our website and services
• Send newsletters or updates (if you subscribe)
• Maintain security and prevent fraud
• Comply with legal obligations

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4. Protected Health Information (HIPAA)

If you become a client of Therapy Changes, your Protected Health Information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA).

In such cases:

• Your health information will be protected under our Notice of Privacy Practices.
• HIPAA protections apply to information collected during clinical care or through secure healthcare systems.
• The Website itself is not intended for transmitting confidential health information unless through a secure HIPAA-compliant platform.

This Website Privacy Policy does not replace our official HIPAA Notice of Privacy Practices provided to clients during intake.

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5. How We Share Information

We do not sell personal information.

We may disclose information only under limited circumstances:

Service Providers

We may share information with vendors who assist with:

• Website hosting
• Appointment scheduling systems
• Email communications
• Analytics services
• Technology support

These providers are required to protect your information and use it only for authorized purposes.

Legal Compliance

We may disclose information if required to:

• Comply with legal obligations
• Respond to lawful requests from authorities
• Protect the rights, safety, or property of Therapy Changes or others

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6. California Privacy Rights (CCPA / CPRA)

If you are a California resident, you have specific rights regarding your personal information.

Right to Know

You may request information about:

• The categories of personal information we collect
• The sources of the information
• The purpose for collecting the information
• The categories of third parties with whom we share information

Right to Delete

You may request that we delete personal information we have collected about you, subject to certain legal exceptions.

Right to Correct

You may request corrections to inaccurate personal information.

Right to Limit Use of Sensitive Information

You may request limits on the use or disclosure of certain sensitive personal information where applicable.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

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7. Categories of Personal Information Collected (CCPA Disclosure)

Within the past 12 months we may have collected:

We do not sell personal information and do not knowingly collect personal data from children under 13.

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8. Data Retention

We retain personal information only for as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Maintain business records
• Resolve disputes

Health records are retained according to applicable healthcare record retention laws.

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9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

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10. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

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11. Children’s Privacy

Our Website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected without parental consent, we will delete the information.

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12. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any changes will be posted on this page with an updated effective date.

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13. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Therapy Changes
2221 Camino del Rio South, Suite 200
San Diego, CA 92108

Phone: (619) 275-2286
Email: [email protected]